Information of interest

Service disruptions due to the DANA

Due to the DANA affecting the national territory, our operations may be impacted, altering usual transit routes. We apologize for the inconvenience. |

Service disruptions due to the situation in Ukraine

Due to the situation in Ukraine, shipments to and from Ukraine, Russia and Belarus are suspended.

Geopost reports a cybersecurity incident

Geopost announces that it has identified a cybersecurity incident involving unauthorized recent access to a database operated by its subsidiary in Spain.

Upon becoming aware of the incident, the company proactively informed the National Cybersecurity Institute (INCIBE) and the Spanish Data Protection Agency (AEDP) and quickly launched an investigation in collaboration with cybersecurity experts.

This investigation confirms that the compromised data is limited to the information necessary for providing transport services, namely names, surnames, postal addresses, email addresses, and, in certain cases, phone numbers.

Geopost also confirms that, together with its Spanish subsidiary, all necessary measures have been taken to manage the incident and mitigate its impact, ensuring that our response has been immediate and our security systems have been reinforced.

More specifically, these measures include a variety of security actions such as password renewals, formatting of affected devices, network security improvements, real-time monitoring, and enhancements in automating responses to suspicious events to protect our systems and information.

This incident, which is not a ransomware situation, may lead to the use of stolen data for spam or phishing attempts. Therefore, we urge our customers, whether senders or recipients, to increase their level of caution regarding suspicious emails or phone calls from unknown contacts.

Those affected may contact the Data Protection Officer of Geopost España SL via the email address dpo@seur.net to address any concerns, obtain further information, or receive useful advice.