However they want

Now your customers own their time

The daily lives of your customers can be full of unexpected events—change of plans, meetings, etc. That is why it is so important for them to easily be able to manage their delivery.

Predict

As soon as you entrust your shipment to us, your customers will be able to know the date they will receive their order, change the date if they need to within five business days, change or complete the address, or choose a SEUR Pickup store rather than home delivery. They will also be informed of the 1-hour window in which they will receive the order.
Predict is a borderless solution available in 22 European countries.

Interactive delivery

The customers make the rules. If any details of the shipment need to be changed, this can be done on the very same day of delivery right up until the scheduled delivery time, either by sending a prior warning message or going to seur.com.
Information that can be changed:
Place of delivery: Pickup stores, new address ...

Real-time shipment tracking
Customers can check the status of their shipments in real time and will be able to see the location of their order and that of the delivery person. Customers tracking their shipment on the day of delivery will be able to know the time left until it arrives and how many stops the delivery person will be making beforehand, having access to all the information relating to their shipment.

Discover what’s new with SEUR Predict

Discover Predict

How can it help your business?

It increases the success rate of first delivery attempts, thus increasing satisfaction.
It improves your customers’ shopping experience and enables you to be more competitive.
It allows for smooth, interactive communication through email, text message or both.
It reduces CO2 emissions by increasing the success rate of first delivery attempts.
It is a Europe-wide solution for both your national and international shipments.
Your business will gain a competitive edge with this swift and pioneering delivery system.
It boosts customer loyalty.
It reduces the after-sales management of your business.